TERMS & CONDITIONS

This website (www.feelfreetherapy.co.nz) (“the website”) is owned and operated by Anja Derks trading as Feel Free Therapy (“we”, “our”, “us”). These Terms set forth the terms and conditions under which you may use our website and services as offered by us. 

 

This website offers visitors information on a variety of therapy techniques provided by Feel Free Therapy. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

 

In order to use the website and/or receive our services, you must be of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

 

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review this page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

 

These terms are governed by the laws of New Zealand.

 

PRODUCTS AND SERVICES

When buying an item, you agree that: 

(i) you are responsible for reading the full item/service listing before making a commitment to buy it; 

(ii) you enter into a legally binding contract to purchase an item/service when you commit to buy an item/service and you complete the check-out payment process.

 

The prices we charge for using our services are listed on the website or available by quote. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

We will not change the price for a product you have already completed purchase of, or for any service which you have already engaged us to provide as long as the service is provided to you within 6 months of us providing you with a price for that service .

 

PAYMENT METHODS

Bookings/Services purchased through the Website are payable upon purchase through the payment system on the Website. 

 

Products and services that are not ordered directly from the Website are to be paid by the payment methods set out in our invoice, which include payment by direct credit to our bank account. 

 

BOOKINGS AND CANCELLATION

All bookings will not be effective until confirmed in writing by us or agreed upon between the parties.

 

If you wish to cancel or reschedule the following fees will apply: 

(i) Less than 24 hours notice of cancellation or rescheduling: a cancellation fee equal to 50% of the cost of the booking will be payable. 

(ii) Same day cancellations and No Shows will incur a charge of 100% of the total price. No new appointments will be given until the owing balance is paid in full.

 

If our service is canceled by us, no cancellation fee will be payable and you may have the option of rescheduling or receiving a refund in full with no applicable deductions or fees. 

 

REFUNDS

If you choose to discontinue your therapy process, you will be refunded any unused sessions that have been paid for in advance. 

 

Where a discount package has been booked and paid for in advance, a pro rata refund will be issued after deduction of the full standard session fee for any sessions you have attended. 

 

Session fees are for my time and professional expertise and are not a guarantee of a successful outcome. Therefore, no refunds will be given for any sessions that you have attended.

 

 

INTELLECTUAL PROPERTY

The Website and its content and our products contain intellectual property owned by us, including trademarks, copyrights, proprietary information and other intellectual property. 

You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of our intellectual property, in whole or in part , without our prior written consent. 

 

LIABILITY

To the maximum extent permitted by law: 

a. you access and use the Website at your own risk; and 

b. we are not liable or responsible to you or any other person for any Loss under or in connection with these Terms, the Website, or your access and use of (or inability to access or use) the Website. This exclusion applies regardless of whether our liability or responsibility arises in contract, tort (including negligence), equity, breach of statutory duty, or otherwise. 

 

To the maximum extent permitted by applicable law, in no event shall we be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

 

SUSPENSION AND TERMINATION 

Without prejudice to any other right or remedy available to us, if we consider that you have breached these Terms or we otherwise consider it appropriate, we may immediately, and without notice, suspend or terminate your access to the Website (or any part of it ). 

On suspension or termination, you must immediately cease using the Website and must not attempt to gain further access.

 

GENERAL 

If we need to contact you, we may do so by email or text.  You agree that this satisfies all legal requirements in relation to written communications. 

These Terms, and any dispute relating to these Terms or the Website, are governed by and must be interpreted in accordance with the laws of New Zealand. Each party submits to the non-exclusive jurisdiction of the Courts of New Zealand in relation to any dispute connected with these Terms or the Website. 

For us to waive a right under these Terms, the waiver must be in writing. 

Clauses which, by their nature, are intended to survive termination of these Terms, including clauses, 7, 8, 9, 11.1, continue in force. 

If any part or provision of these Terms is or becomes illegal, unenforceable, or invalid, that part or provision is deemed to be modified to the extent required to remedy the illegality, unenforceability or invalidity. If a modification is not possible, the part or provision must be treated for all purposes as severed from these Terms. The remainder of these Terms will be binding on you. 

These Terms set out everything agreed by the parties relating to your use of the Website and supersede and cancel anything discussed, exchanged or agreed prior to you agreeing to these Terms. The parties have not relied on any representation, warranty or agreement relating to the Website that is not expressly set out in the Terms, and no such representation, warranty or agreement has any effect from the date you agreed to these Terms. 

 

FEEDBACK 

If you have any feedback or a complaint, please contact Anja Derks at feelfreetherapynz@gmail.com

 

TRADEMARKS 

“Rapid Transformational Therapy” and “RTT” are trademarks owned by More Than Enough Limited. "Uncommon Practice" is a trademark owned by creators of the Rewind Technique, Uncommon Knowledge.

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